Callersmind generates customised call-center services. We offer comprehensive consumer management solutions in a variety of languages and geographies. We utilise advanced call-center technologies, IT support, and reporting services.

Our primary objective is to make our customers’ lives easier by providing accessible, quick, and straightforward communication through superior processes. We are building a system where human focus, quality and speed work in harmony.  Callersmind is one of the leading contact centres outsourcing companies delivering innovative, performance-driven and customer support solutions, across all industry segments.

We are able to provide a holistic approach via voice, live chat, e-mail, and social media management by utilising next-generation technology and detailed insights for each account, understanding business requirements, and extensive process documentation for industry-specific processes.

We help our clients maximise profits and customer retention through the strategic development of adaptable customer service strategies that capitalise on actionable business intelligence. You may rely on our team of well-versed experts to help you provide superior service to your clients. Our attitude towards company culture, management, development, and recruitment is what allows us to keep our staff retention rate higher than our competitors.